Frequently Asked Questions

What do I need to take the courses?

Just internet connection and your laptop, tablet, smartphone or any other modern mobile device. If you can watch a YouTube video in 480p then you’ll be able to see the videos of the classes fluently. As Platzi works online you won’t need to install anything.

Will I be able to watch the courses in any device?

Yes, isn’t it cool? Just remember it must be a modern device. iPad 1 should work, and an Android tablet with Android 4 or superior too.

What happens if I miss the live streaming of a certain class? Can I watch it later?

Although we recommend you to have the livestream experience, you may watch the videos of the classes whenever you want. Take your time and learn at your own pace.

Is it possible to download the content of the classes?

Everything is available 24/7, so you won’t need to download anything, as we built this experience for you to enjoy it as you log in.

How can I get in touch with technical support?

We offer technical support through courses@platzi.com and Skype SoyPlatzi.

If you have questions about the courses you may use our discussion area. Teachers and students may answer and share their knowledge so everyone understands and collaborates to enhance your experience on Platzi.

Have an idea or want to share your thoughts about Platzi?

We would love to hear from you. Tell us your suggestions at courses@platzi.com.